Urgent
🔑
Key Won't Turn at All
You insert the key and it physically won't rotate even slightly. The steering wheel may or may not be locked. The key feels like it's blocked.
// Likely cause: Worn key, worn cylinder tumblers, or steering lock engaged
Usually repairable on-site — call us
Urgent
💔
Key Broken Inside Ignition
The key snapped while turning — part of it is stuck inside the cylinder. Do not try to extract it with pliers or push it deeper. This requires specialized extraction tools.
// Likely cause: Worn key that finally broke, or forcing a key that was already binding
Key extraction + new key cut same visit
Warning
⚠️
Key Turns But Car Won't Start
The ignition cylinder rotates but the engine doesn't crank. The cylinder itself may be fine — the problem could be the ignition switch behind it, or the transponder chip in your key isn't being read.
// Likely cause: Ignition switch failure, dead transponder chip, or security system issue
Diagnosis needed — call us first
Warning
🔄
Ignition Feels Loose or Wobbly
The ignition cylinder has noticeable play — it wiggles or feels loose in its housing. This is a sign of wear that will worsen over time and can eventually leave you stranded.
// Likely cause: Worn ignition cylinder housing or mounting hardware
Repair now before it fails completely
Warning
🔐
Key Sticks or Is Hard to Remove
The key goes in and the car starts fine, but getting the key back out requires excessive force or wiggling. Sometimes the key won't come out at all.
// Likely cause: Worn cylinder tumblers, bent key, or shifting gear selector issue (automatics)
Often fixable without full replacement
Moderate
🛠️
Key Works Sometimes, Not Others
Intermittent ignition — starts fine most of the time but occasionally won't turn, or only works if you jiggle the key. This is an early warning sign before complete failure.
// Likely cause: Partially worn cylinder tumblers reacting to temperature or key wear
Schedule repair before it fails completely